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SHIPPING POLICY

Local Mailing


1. Courier Service

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  • Free for all orders with no min spend

  • Tracking is available

  • Delivery usually takes 2-3 working days 


2. DHL

  • Free for orders above $500

  • DHL service is available at a fee of $10 for orders below $500

  • Tracking is available until the receiver has received their parcel.

  • Next day delivery from the date the parcel is sent out

 

 

NOTE:

  • Our company will not be responsible for failed delivery attempt due to incorrect address given by customer during online and offline purchases. It is the customer's responsibility to contact the service provider themselves once the parcel has been sent out by us.

  • Our company will not cover delivery charges for exchanges or items sent in for after-sales service. Customer can either choose either self collection or cover the delivery charges themselves


International Mailing

1. EMS

  • Free for all orders with no min spend

  • Tracking is available

  • Delivery times vary depending on location, usually 10-17 working days.


2. DHL International

  • Free for orders above $800

  • DHL service is available at a fee of $20 for orders below $800

  • Tracking is available until the receiver has received their parcel.

  • Delivery usually takes 2-3 working days from the date the parcel is sent out.


NOTE:

  • Our company will not be responsible for paying any applicable taxes, custom duties, or fees associated upon receiving their shipment.

  • Our company will not be responsible for failed delivery attempt due to incorrect address given by customer during online and offline purchases. It is the customer's responsibility to contact the service provider themselves once the parcel has been sent out by us.

  • Our company will not cover delivery charges for exchanges or items sent in for after-sales service. Customer can either choose either self collection or cover the delivery charges themselves

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